Success Stories

Blue1: Integrate Q-Pulse with your existing systems using APIs
"By enabling partners and users to report occurrences at the point of need, Q-Pulse web service APIs have increased the effectiveness of our reporting process, with the ultimate aim of improving how safety is managed throughout Blue1."

Bluebird Cargo: integrating Quality and Safety management with
Q-Pulse IMS
"Q-Pulse IMS has enabled us to integrate the management of Quality and Safety within a single software solution...The system is very flexible and is fully configurable to the Bluebird Cargo way of working."

Homerton Fertility Centre continues to achieve accreditation with help from Q-Pulse
"Putting Q-Pulse into place has changed the way we work considerably within the Centre, by providing us with a very user friendly system that will ensure we can continue to meet HFEA accreditation standards."

Leading fertility centre implements Q-Pulse to help manage compliance with international standards
"By supporting how we manage our QMS, Q-Pulse has assisted us in achieving certification to ISO 9001:2008 and CHKS accreditation, as well as improving the quality of patient care."

Finnair: capturing safety data at point of origin with offline reporting
"The most important benefit is the reduction in time spent administering our paper-based process, freeing up resource that can be directed towards the analysis of safety data, identifying trends and improving the safety record of Finnair."

Plymouth Hospitals successfully centralise their QMS information with Q-Pulse
"We not only have confidence in the product, but it’s very useful for each department to be able to share ideas about using Q-Pulse more effectively, whilst continually improving the quality of our systems and processes."

Symmetry Medical choose Q-Pulse to effectively manage their Quality Contol processes
"Q-Pulse provides us with a single integrated system which enables us to manage and maintain compliance with ISO 13485 and ISO 9001. Q-Pulse has helped Symmetry Medical tremendously in achieving our ISO 13485 certification and I don’t know where we’d be without it."

Maidstone & Tunbridge Wells get effective Quality Management tool with Q-Pulse
"The Kent Oncology Centre has found Q-Pulse to be a fully comprehensive, Quality Management compliant tool, which is well-structured and easy to use. In addition, we believe Q-Pulse can be used and customised to suit any service within the NHS."

Q-Pulse helps Royal United Hospital provide high quality services to meet patient needs
"In helping us to manage the requirements of Human Fertilisation and Embryology Regulations, Q-Pulse is assisting in the continued provision of high quality, safe and effective services that meet the needs of our patients."

Myconostica: achieving certification to ISO 13485 with Q-Pulse
"It’s undoubtedly the case that Q-Pulse has made our Quality System more accessible to all of our users across the company, and this has resulted in significantly greater levels of buy-in to the whole process."

Q-Pulse helps Birmingham Women's Trust manage the safety and quality of their fertility services
"We’ve found Q-Pulse to be a vital tool in developing and maintaining our Quality Management System... We’ve also found that it has acted as a guide to, as well as a framework for, the QMS."

Queen Elizabeth Hospital implements Q-Pulse to manage Radiotherapy quality processes
"By providing department-wide access to real-time data on the system's performance, Q-Pulse offers system-wide analysis for auditing and strategic overview of the operation of the ISO 9001 QMS within Radiotherapy."

Colchester effectively manages QMS activities with Q-Pulse
"From preparative services to the dispensary, and from administrative services to Quality Assurance, Q-Pulse offered us a solution to support our QMS processes, such as document management, exception management, change management, and internal audit."

Effective Document Management system in place for Gateshead
"By providing a single integrated system with which to manage our management system activities, Q-Pulse allows us to spend more time providing more patient-focused services."

Denim Air streamline safety and quality processes with Q-Pulse
"Implementing Q-Pulse for auditing and safety reporting has resulted in a considerable decrease in administration, both for Quality and Safety staff, as well as for managers having to handle audit findings and safety reports."

Cambridge University Hospitals NHS Foundation Trust: standardising QMS management with Q-Pulse Enterprise
"Q-Pulse’s user-friendly Windows-style interface offers a familiar interface [which] should make it easier for staff to carry out compliance-related activities and should also serve to encourage ownership of the QMS."

Almarai: radically reducing cycle times in managing documents with Q-Pulse Enterprise
"With Q-Pulse, it’s now easy to track the status of documents, as well as approvers’ comments. This has enabled us to radically reduce the time spent obtaining approvals on artwork – from weeks to less than 48 hours."

The New England Organ Bank: maintaining compliance with national standards and federal regulations with Q-Pulse
"Q-Pulse has helped to improve our management of controlled documentation... document revision and approval in particular... [it] makes monitoring and managing the entire system much easier and more efficient."

Blood Bank of Alaska: achieving statewide 21 CFR Part 11 compliant document management
"Q-Pulse delivers real value for blood operations such as ourselves; Q-Pulse integrates easily with our existing systems and gives us exactly what we were looking for, for considerably less than comparable systems."

Orthoplastics: achieving a comprehensive QEMS overview for ISO 13485 compliance
"Q-Pulse is probably one of the most user-friendly systems I’ve used... As with any effective Quality System, Q-Pulse seems to be continually improving: the more we understand the system, the more uses we find for it."

Milton Keynes Hospital NHS Trust: achieving compliance with CPA standards and MHRA and HTA regulations
"Q-Pulse is reliable, robust and intuitive, with vast functionality... it was the right choice and I would hate to be without it... [Q-Pulse] makes our lives much easier by allowing us to work smarter, not harder. "

Interacoustics A/S: streamlining processes for 21 CFR 820 and the Medical Device Directives compliance
"Q-Pulse comprises an integral part of our processes. We use Q-Pulse wherever it makes sense – and to us it makes sense to use [it] in many areas, including production, design, marketing, product management, and quality."

King’s College Hospital NHS Trust: developing a QMS for MHRA, CPA and JACIE accreditation
"All four of our accrediting or regulatory bodies have commented favourably on Q-Pulse, seeing the contribution it has made to the development of a robust and comprehensive Quality Management System at King’s College."

MountainStar Blood Services: taking control of documentation for 21 CFR Part 11 compliance
"As in every industry, there are so many aspects of blood banking that require control, and Q-Pulse more than meets our needs, as it allows us to control many of our regulated activities with a single integrated system."

University of Utah Cell Therapy Facility: streamlining QMS management for 21 CFR Part 1271 compliance
"We believed Q-Pulse would be a great solution to several process concerns. We primarily sought out Q-Pulse to manage document control, but then we discovered its CA/PA, Asset and Training capabilities and were hooked."

East Lancashire Hospitals NHS Trust: continually assessing system quality for CPA accreditation
"I have found Q-Pulse to be an excellent and versatile product for the support of the Department’s QMS... giving staff point of need access not only to QMS information, but also rapid access to their activities and actions within the QMS."

Air Austral consolidates quality, safety and security with Gael's help
In complying with EU-OPS 1, EASA Part-145, JAR-FCL, Part M and IOSA at its base in Roland Garros Airport, St Denis, Air Austral overhauled their quality and safety system through Q-Pulse, including implementation and training from the solution’s developers, Scottish software company Gael Ltd.

Q-Pulse provides Clyde Directorate with a dynamic QMS
As part of NHS Greater Glasgow and Clyde (NHSGGC), the Directorate were preparing for visits by the CPA, which were taking place for the first time for most departments. With 260 users at 4 sites along the west coast of Scotland, the Directorate needed Q-Pulse up-and-running quickly and reliably.

Darchem Enegineering implement Q-Pulse with ease
A division of Esterline Aerospace and Defence, Darchem Engineering is a world-class engineering company providing high-temperature solutions to a broad range of industries. In implementing Q-Pulse to help manage ISO 9001 and 14001 compliance, Darchem wanted to ensure best fit between their existing systems and Q-Pulse.

Gael helps James Paget achieve more efficient and effective QMS processes and procedures
James Paget University Hospitals NHS Foundation Trust serves around a quarter of a million people in the Great Yarmouth, Lowestoft and Waveney areas. In establishing a framework for continuous improvement, the Trust wanted to implement a robust, scalable infrastructure that would ensure a clear road to achieving excellence in compliance management.

Professional services from Gael Ltd enables One Vision Housing to develop and deploy an effective framework for compliance with Q-Pulse
Based in Liverpool, One Vision Housing (OVH) is a non-profit-making, charitable organisation, which was formed in 2006 to take over the ownership and management of Sefton Metropolitan Borough Council’s homes. In managing compliance with service standards, the housing provider made sure that they could establish a comprehensive framework to support their QMS.

Excellent customer service streamlines Quest Medical's Q-Pulse implementation
Based in Allen, Texas, Quest Medical, Inc. develops and manufactures sterile medical devices for a variety of medical markets. In putting Q-Pulse into place to manage training, the medical device manufacturer sought to streamline their implementation in rolling the system throughout the organisation.

Simclar reduce time, effort and cost by implementing Q-Pulse for ISO 9001 compliance
With 9 facilities worldwide, Dunfermline-based Simclar provide their customers with a complete range of manufacturing and fulfilment services. In maintaining and improving their QMS, the integrated co-manufacturing group sought to reduce the time, effort and cost in implementing Q-Pulse for ISO 9001 compliance.

Q-Pulse helps Sligo General Hospital successfully acheive regulatory compliance
Part of the Western Region of the Health Services Executive, Sligo General provides a broad range of healthcare services to the people of the north-west of the Republic of Ireland. While maintaining their paper-based system, staff members of the Blood Transfusion department implemented and validated Q-Pulse for document management.

Gael enables University Hospital of North Staffordshire to achieve more effective Pathology Quality Management
Professional services including data migration, customisation and training from Gael Ltd helped staff at the Pathology Directorate of the University Hospital of North Staffordshire in moving towards a more co-ordinated pathology approach to quality management with Q-Pulse.

University of Utah streamline processes with Q-Pulse
As a small stem cell processing laboratory regulated by the FDA, the University’s Cell Therapy Facility processes products for 3 major hospitals. The Facility sought to reduce time, effort and cost in meeting the requirements of the FDA’s cGTP by streamlining their document management processes with Q-Pulse.